Privacy Policy

At Prithvi Charge, we are committed to protecting your privacy and ensuring the security of your personal information while providing seamless EV charging services.

1. Information We Collect

  • Personal details such as name, phone number, and email address
  • Charging history and usage data
  • Device information including IP address and app activity
  • Payment-related details processed securely via payment partners

2. How We Use Your Information

  • To provide and improve EV charging services
  • To manage billing and charging sessions
  • To offer customer support
  • To send service updates and important notifications
  • To ensure security and prevent fraud

3. Data Sharing

We do not sell your personal information. Data may be shared with trusted service providers, payment partners, or authorities when required by law.

4. Data Security

  • Secure and encrypted transactions
  • Controlled access to user data
  • Regular system monitoring and updates

5. Your Rights

  • Access your personal data
  • Request corrections or deletion
  • Withdraw consent at any time
  • Opt out of promotional communications

6. Cookies & Tracking

We may use cookies or similar technologies to improve user experience and analyze platform performance.

7. Third-Party Services

Our platform may include third-party integrations such as payment gateways or map services. Their policies apply independently.

8. Updates to Policy

This Privacy Policy may be updated from time to time. Continued use of our services means you accept the updated terms.

9. Contact Information

+91-94253-13435 / +91-97132-03621
www.prithvicharge.com
info@prithvicharge.com
Indore, Madhya Pradesh, India